Some plumbing problems are easy to spot. Others are not. A damp patch that comes and goes, a strange noise in the pipes or a drain that keeps slowing down can have several possible causes. Our plumbing fault finding service helps homes and businesses in Swindon work out what is behind a plumbing problem before money is spent on the wrong repair.
Tell us what is happening and where, and we will get back to you about the next step.
Fault finding is about narrowing down the cause step by step, so the right repair can be recommended.
Fault finding is useful when you know something is wrong but are not sure what or where. It can also help when a repair has already been carried out but the problem keeps coming back.
Typical examples include water appearing with no obvious source, pressure or flow that changes from day to day, noises such as knocking, humming or gurgling, drains that block again and again, fittings that leak intermittently, and discoloured or odd-smelling water from some taps. Our guide on what causes banging or knocking in water pipes explains water hammer and other causes.
Water on a floor or ceiling may come from a pipe, a waste connection, a fitting or condensation. Water often travels along pipes and joists before it shows, so the stain is not always below the source. When a hidden leak is suspected, our water leak detection service focuses on tracing it.
Flow that varies can be associated with valves, restrictions, the hot water system or demand on the incoming supply. Our water pressure problems page covers this in more detail.
Knocking when a tap is turned off can be associated with loose pipework or fast-closing valves. Humming may point to a worn valve, and gurgling from drains can suggest a partial blockage or a venting problem.
A sink or toilet that blocks repeatedly may have a problem further along the waste pipe, such as a poor fall, a build-up of deposits or a partly blocked drain.
A tap that drips only sometimes, a toilet that occasionally runs or a valve that sticks can be hard to pin down. Worn washers, cartridges, seals and debris in valves are common causes, and the fault may only show at certain times or temperatures.
Thames Water explains that if discoloured water comes from your taps but not your neighbours’, it is likely to come from internal plumbing rather than the water main. If you can hear water running when everything is off, our article on tracing the sound of running water explains the usual sources.
Fault finding usually starts with questions. When did the problem start? Is it constant or occasional? Which taps, rooms or fittings are affected? Has any work been done recently? The answers often point towards the most likely causes.
A plumber will then usually look at the fittings and pipework that can be reached, check valves and connections, run taps and drains, and watch how the system behaves. Problems are ruled out one at a time until the likely cause is found. Sometimes a fault is only visible when it happens, so it can help to note when it occurs or take a short video.
Once the likely cause is identified, the next step is a recommendation. That might be a simple repair, a replacement part or further investigation if access is needed behind walls or under floors. Fault finding is one of the local plumbing services we offer across the Swindon area. Our article on how a plumber finds the cause of an unknown problem explains this process step by step.
Intermittent faults, concealed pipework and problems that move around are the hardest to diagnose. Pipework boxed in behind tiles, under solid floors or above ceilings can limit what can be checked without opening things up. Older properties may also have a mix of pipe types and past alterations. Recent DIY, new appliances or work by other trades can also change how a system behaves, so it helps to mention any changes.
Where access would mean lifting floors or opening walls, it is worth discussing the options before any work starts.
The cost depends on how complex the problem is, how long it takes to narrow down and how easy the pipework is to reach. A fault that can be seen and tested quickly takes less time than one that only appears occasionally. Any repair needed afterwards is separate from the investigation itself. Giving as much detail as possible when you get in touch helps.
Common questions about finding the cause of plumbing problems.
By asking questions, checking fittings and pipework, testing taps and drains, and ruling out possible causes one at a time.
It may be linked to valves, restricted pipework, the hot water system or demand on the incoming supply at busy times.
Knocking, humming and gurgling can be associated with loose pipes, worn valves, fast-closing taps, blockages or venting problems.
The complexity of the fault, how often it happens, how long it takes to narrow down and access to the pipework.
The cause may be further along the waste pipe, such as a poor fall, deposits or a partly blocked drain.
When the problem started, how often it happens, which fittings are affected and any recent work. Photos or videos help too.
If you have a plumbing problem at a property in Swindon and are not sure what is causing it, call us on 01793 569521 or send us a message through our contact page. Describe what you have noticed and when it happens.
Emergency Plumber Swindon helps homes and businesses in Swindon with burst pipes, leaks and urgent plumbing repairs. Call 01793 569521 to talk through your plumbing problem.